A confrontation should not be confused with a 'conflict', which is the emotional reaction people have to being challenged.
Confrontations are essentially a combination of the values of assertiveness and honesty. You confront someone to assert your boundaries and clearly state your preferences. This is not to control the other person, merely to invite them to respect you.
All easier said than done, of course. BROJO has a number of resources to help you be more assertive and deliver confrontations easily and effectively:
We also have a number of recorded webinars going into specific details on how to express yourself boldly and negotiate terms for yourself. Join the membership community today to access all our advanced content.
We also have the intermediate-level course on Confrontations and Boundary Setting in the BROJO University.
Dan Munro is our resident confrontation management expert. Contact him for more personal support firstname.lastname@example.org or send your questions through to the BROJO coaching team.